FAQ
Essential FAQs: Navigating Your Healthcare with Apex Health
Your Questions Answered: From Referrals to Costs and Beyond.
Supporting Veterans with Personalised Pain Management Services
At Apex Health, we offer natural healthcare programs to support veterans to manage their symptoms of chronic pain
DISCOVER OUR SIMPLE FOUR-STEP PROCESS
Getting Started With Apex Health
If you or a loved one is a veteran struggling with chronic pain, Apex Health is here to help.
We tailor our services for Australian veterans seeking pain and health management. Available exclusively for Gold Card holders and selected White Card holders with recognised pain conditions.
Why choose Apex
Comprehensive Care
Our multidisciplinary approach ensures each veteran receives a customised healthcare plan that addresses specific pain conditions and overall well-being.
Funded Programs
Apex Health assists veterans in applying for funding to support their care. If you’re managing chronic pain and meet the eligibility criteria, we’ll help coordinate the paperwork, medical support, and approvals needed to access fully funded services.
Veteran-Centric Approach
We honour the service and sacrifices of our veterans by providing care that is respectful, empathetic, and tailored to their unique experiences and challenges.
Experienced Health Practitioners
Our team is highly experienced in using natural healthcare to support veterans affected by chronic pain. As part of the process, you will work with our nurses, doctors and specialists.
How it Works:
- Monthly Healthcare Plan
The clinical team will develop a personalised monthly healthcare plan for you and your unique medical needs. - Streamlined Delivery
Once your healthcare plan has been approved, we coordinate secure and efficient delivery. - A Continuous Plan
We simplify the consultation process, handling all applications on your behalf. - Comprehensive Customer Care
Our dedicated team actively supports your journey, providing education on natural healthcare use and ensuring continuous care.
Prefer a more personal touch?
Contact Us and a member of our team will reach out to guide you through this process.
Take the next step
Begin your natural healthcare journey today.
What conditions qualify patients for natural therapy through Apex?
We are currently accepting veterans with accepted pain conditions.
Do I need any referrals to begin treatment?
No referrals are necessary! We handle the entire process from the start.
What if my pain isn't listed as an accepted condition on my healthcare status?
If you are a veteran experiencing chronic pain and/or injury but do not have this condition recognised as accepted, we can help connect you with a service that can assess your eligibility to have your status updated.
How much does it cost to use Apex services?
Full coverage is available for veterans with an accepted chronic pain condition, with no out-of-pocket costs.
Do I need to continue seeing the doctor if I am approved funding for my treatment?
As part of our pain management program, you’ll receive regular check-ins from our full clinical team. At Apex, we are committed to delivering comprehensive and holistic care for all veterans, and these check-ins play a vital role in ensuring you receive the best support possible.
Still have questions?
We would love to hear from you!